Aug 27, 2009

ATM and little ole me get into a fight.

So yesterday I had to run to the ATM to take some quick cash out. I was driving my husbands car which is a GMC Acadia. It's like a small SUV. Now, I am 5' o". Which means that I am now in a car that is a SUV size and my arms are not very long.

Now attempt to get a mental picture....

Got it? Good.

So, I decide to use the drive up ATM at my local bank because I'm in a real hurry. I pull up and realize that I have to take my seat belt off so I can slouch over the car window to put my card in and press all the buttons. The ATM machine is a bit on the low side. Now, as I'm pulling up to it I decide to get as close as I can because of my short arms, it's always been easier to press all the buttons. What I fail to realize is that they put in a new ATM machine which in my opinion is much lower than the other one. I manage to put my card and press the buttons, and then this is when the unthinkable happens.

My money comes out and I am now practically leaning halfway out the window trying to get my money and I CAN'T REACH MY MONEY! OK, what do I do? [[light bulb turns on]]... I'll just open the door. Oh wait, I can't open my door because I am so darn close to the ATM that my door won't even open a half a centimeter. OK, I'll pull up forward and turn the car a bit so I can open the door and squeeze myself out and then I'll just take my money out. So, this is what I do. Right when I squeeze myself out of the car and am walking sideways to the ATM machine, I see my money getting sucked back into the ATM!!!!!! Yes, there is a time frame and I took so long trying to get my money that it took it back and I had to call the bank.

Most embarrassing part? Explaining to the representative on the phone the reason I'm filing a dispute.

Me: "My arms were too short to reach the money and my car was parked so close that I had to pull up and by the time I got out, it took the money back. I didn't realize I was being timed. If you can see the surveillance video, it would give you a good laugh."

Representative: "[giggling a bit] You would be surprised how many times it happens. There are talks of moving the ATM a bit higher for customers who have SUVs and are having difficulty reaching. You are the not the first one."

Me: "Oh good, that makes me feel better that I'm not the only one. Seriously, I would love to see the video of me hanging out of my car trying to reach my money. I'm sure the security people are getting a good laugh. Thanks for your help."

Representative: "Thank you and have a nice day!"

8 comments:

Pollyanna said...

Ha, ha, ha! I can only imagine!

There is just no happy medium with the ATMs. The ones that are high enough for the SUVs are too high for the cars, and, as you have discovered, vice versa.

Beth Dunn said...

I always have drive thru atm issues xoxo

Lindsey said...

Hahaha! I just hate drive thru atms!

Nicole R.J. said...

Haha! I can totally picture that! I was having too short issues the other day with my mom and her car - maybe they need two lanes - a high and a low one.

Cupcakes with Nic said...

This has definitely happened to me -- too many times to count. I also have an issue when I am leaving parking lots and I have to put the coins in the machine so that the arm thing-y goes up. I have to put my car in park, open my door, get out, put the coins in, and then jump back into my car, throw it in gear and hope I get out on time. I don't think that the arm thing-y would go down before I am out, but what if it went down right as I am under it??? That would suck. I know I look ridiculous and I am sure there are security peeps laughing...

Great blog :)

Pollyanna said...

Hee, hee. I just noticed (9/4) that four of the five Google ads are in reference to ATMs or Banks. Made me giggle.

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